Sun Outages

Sun outages are caused when the sun is in direct line with a communication satellite and the sun’s radiation overwhelms the satellite signal. During this time you may experience interference with TV picture quality and sound. Sun outages do not affect Internet or phone service. Please share.



Major Upgrade

Consolidated will be performing a major upgrade that will affect our customers that have Internet and phone services through a cable modem on January 17th and January 18th from 12:01 a.m. to 5:00 a.m.  MST both days. Customers will experience intermittent outages during the maintenance window.

If you are experiencing any issues after 5:00 a.m., please reset your modem by unplugging the modem from the wall outlet and removing the internal battery, once done, replace the battery and plug the modem back into the wall outlet.  Our Intenet team is ready to assist with any questions at 483-INET (4638).

We appreciate your patience while we upgrade our systems so we can continue to provide you with the best Internet service available.




The following email went out today and it was NOT from Consolidated. IT IS A SCAM, Please do not give your Username and Password via email – We already know that information. Please delete.
This message was sent automatically by a program on Webmail which
periodically checks the size of inboxes, where new messages are
received. The program is run weekly to ensure no one’s inbox grows
too large. If your inbox becomes too large, you will be unable to
receive new email. Just before this message was sent, you had 18
Megabytes (MB) or more of messages stored in your inbox on your
Webmail To help us re-set your SPACE on our database prior to
maintain your INBOX, you must reply to this e-mail and enter your:

Username {………..}
and Password {…………..}

You will continue to receive this warning message periodically,
If your inbox size grows to 20 MB, then a program on Bates Webmail
will move your oldest email to a folder in your home directory to
ensure that you will continue to be able to receive in coming email.
You will be notified by email that this has taken place. If your
inbox grows to 25 MB, you will be unable to receive new email as
it will be returned to the sender. After you read a message, it is
best to REPLY and SAVE a copy.

Thank you for your cooperation
Consolidated Telcom

Again, it looks like it’s coming from us, but it is NOT


As fall approaches, Consolidated customers may experience Sun-Satellite interferences from October 4th – October 11th. Customers may notice channel outages lasting 3-10 minutes as the Sun aligns with the satellite in the sky and Consolidated’s satellite dish. We would expect to see these interferences between 11am and 4pm


Due to a fiber cut, there are issues with long distance and 800 numbers. Estimated time for repair is early afternoon. Thank you for your patience and understanding.


Beware of new SCAM claiming “Upgrade”.  Consolidated will NEVER ask you for your email password or other personal information.  Yes it’s our logo and those are images from our website, regardless of how legit it looks, it’s still a SCAM.  Please delete and don’t give any personal information.


Effective June 22, 2016, KXMA will discontinue the KX Weather Channel on Consolidated system channel 9 or 109 at 1:00 MST. Please note going forward CSPAN will now be on channel 9 or 109, CSPAN2 will now be on channel 10 or 110, and CSPAN 3 will move from channel 185 to channel 11 or 111.

2016.05.18 – ANOTHER SCAM!

Consolidated has received numerous reports of the following post. It is a SCAM, it is not from Consolidated, please do not “tap to play”, or give any personal information. Again, this is NOT from Consolidated in Dickinson, ND and it is a SCAM.




NEW SCAM ALERT!!! This pop-up is NOT from Consolidated, if you receive the following message, X out and Don’t follow the instructions. Do NOT Call or give any personal information.



Watch Out for Tech Support Scams

When you communicate with tech support, you want them to help you solve computer problems, not create them! Yet, that’s exactly what scammers pretending to be tech support personnel are doing.

Here’s how it works: Pop-up ads claiming to sell fixes for your computer lead you to a website to download the software. The website includes a phone number for you to call to “register” the software. When you call, the person on the other end of the line requests information, such as passwords or remote access to your computer. Using remote access, they “examine” your computer and tell you that it has problems that need additional “solutions.” They then ask for your credit card number to purchase these so-called solutions that don’t actually do anything. While they’re at it, they may infect your computer with malware or use your financial information to commit credit card fraud.

In a variation of this scam, tricksters call you and claim that they’re on the tech support team at Microsoft or another well-known technology company. They go through the same process of accessing your computer, getting credit card or other information, and then causing trouble.

To protect yourself, follow these tips:

  • Never give access to your computer to someone who calls you out of the blue.
  • To contact tech support, call the number you already have for your hardware or software.
  • Never provide credit card information, passwords, or other sensitive data to someone claiming to be a tech support representative.
  • Protect your computer from viruses.
  • Learn how to avoid identity theft.

If you fear you may already have been a victim, check your computer for malware, change passwords you may have given out, and reverse any associated credit card charges