Affordable Connectivity Program (ACP)

Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which replaced the Emergency Broadband Benefit Program. This investment in broadband affordability will help ensure consumers can afford the connections needed for work, school, health care and more for a long time.

Eligible subscribers can receive a maximum monthly benefit of $30 for broadband services. The monthly benefit for households on qualifying Tribal lands is $75 per month.

A household is eligible if a member of the household meets at least one of the criteria below:

  • Has an income that is at or below 200% of the federal poverty guidelines;
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
  • Received a Federal Pell Grant during the current award year;

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Participants in the Affordable Connectivity Program (ACP) have a right to file a complaint with the FCC’s Consumer Complaint Center regarding an ACP-supported service or any difficulty enrolling with the provider. The Center’s contact information is listed below.

Phone: 1-888-225-5322
Videophone: 1-844-432-2275
Fax: 1-866-418-0232