Consolidated’s Response to Coronavirus (COVID-19)

March 19, 2020 Update:

We are temporarily closing our office to the public.

Consolidated employees are still here doing our work, but the lobby in our office is not open to the public.

Your health, and the health of our employees, is important to us. We continue to monitor the news and follow recommendations of the North Dakota Department of Health, World Health Organization, and the Center for Disease Control. For now, we’re doing what we can to protect everyone.

  • While our offices our temporarily closed to the public, you can reach us by phone at 483-4000 or via chat at consolidatednd.com. Please continue to contact us and let us help you resolve any issues, questions, or concerns.
  • Payments can be done securely and electronically by phone at 483-4PAY or with the Consolidated MYAccount app, on-line at https://ctctel.smarthub.coop/PayNow, or use one of our conveniently located drop boxes.
  • We cannot send a technician to a location where anyone has a contagious illness. When you call in for a service issue we will ask you if everyone at the location is healthy before we dispatch;
  • If you need equipment, arrangements will be made to accommodate your request.
  • Customer premise equipment needing to be returned to the Consolidated office can be left in the bin that is set up in the entryway of our office.
  • Appointments for new service or additions are scheduled days/weeks in advance. If you develop a contagious illness near the date of the appointment we ask that you contact us to reschedule the appointment so we are not exposing our technicians or contributing to the spread of the illness.

This situation changes how we interact, but it doesn’t change what we do.  While the offices are staffed and running normally, our employees are set up to efficiently do their work from almost anywhere. As always, we remain online, available, and (even if virtually) here to serve you.

Paul Schuetzler
General Manager / CEO

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April Bingo Shows

Due to the current health situation in our state we have decided to suspend the April Bingo Shows on Consolidated Channel 18. The Health and Safety of all our Bingo fans are very important to us. We encourage everyone to stay home and stay safe. If you have already obtained an April Bingo Card please hold on to it so you can use it again when Bingo resumes on Channel 18 at a later date.

 

We are the premier provider for high-speed Internet, telephone, and digital television services in southwestern North Dakota.

Consolidated Telcom's Mission Statement

Consolidated Telcom will deliver a state-of-the-art network providing advanced services to our customers.

Keeping our customers connected to the world with telephone, television and high-speed Internet with over 50 years of experience and we proudly continue that tradition of commitment and passion to our customers today.