"Preferred Carrier Freeze" (PIC Freeze) prevents a change in your long distance carrier selection. The intent of the PIC Freeze is to help protect telephone customers from being "slammed". Slamming is the "unauthorized switching" of your long distance carrier. To lift the PIC Freeze and/or make a change to your long distance carrier while the PIC Freeze is in place, you must notify your local telephone company by using one of the following methods:
Oral authorization stating your intent to lift the PIC Freeze by calling: 483-4000 or 1-888-225-5282.
Written and signed authorization including telephone number(s) stating your intent to lift the PIC Freeze or make a change to a new long distance carrier. This must be sent to:
P.O. Box 1408
Dickinson, ND 58602.
The number to call is: 1-888-225-5282 if you suspect you have been switched without your authorization, notify Consolidated and your authorized long distance carrier.