The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) are now sharing responsibility for enforcing the National Do-Not-Call list. The FCC now requires all telecommunications carriers that provide Local Exchange Service to notify their subscribers of their rights as they relate to the Do-Not-Call rules. You have the right to give or revoke an objection to receiving telephone solicitations.
TO REGISTER or REVOKE your registration, please call 1-888-382-1222 (TTY 1-886-290-4236) or via the Internet at www.donotcall.gov.
The national registry prevents telephone solicitations made for commercial purposes only, and will not prevent telephone solicitations made by a tax exempt nonprofit organization, for example, for charitable or political purposes. Also, the registry will not prevent calls from companies with whom you may have an established business relationship.
The FCC has defined an established business relationship as one in which the consumer has "a prior or existing relationship" with a company that is formed voluntarily through communications between the company and the consumer on the basis of a purchase or transaction regarding products or services within eighteen (18) months immediately preceding a telephone solicitation, and which has not been previously terminated by either the consumer or the company. Such an established business relationship also exists on the basis of a consumer inquiry regarding a company's products or services within three (3) months immediately preceding the date of a telephone solicitation and which has not been previously terminated by either the consumer or the company.Attention Business Customers
WHAT TYPES OF BUSINESSES ARE COVERED BY THE DO NOT CALL REGISTRY? WHAT CALLS ARE COVERED? The Do Not Call provisions cover any plan, program, or campaign to sell goods or services involving interstate phone calls. This includes calls by telemarketers who solicit consumers, often on behalf of third party sellers. It also includes sellers who are paid to provide, offer to provide, or arrange to provide goods or services to consumers. However, sellers and telemarketers should also be aware that the FCC regulates telemarketing calls.
WHAT TYPES OF CALLS ARE NOT COVERED BY THE NATIONAL DO NOT CALL REGISTRY? The Do Not Call pro visions do not cover calls from political organizations, charities, telephone surveyors, or companies with which a consumer has an existing business relationship. However, sellers and telemarketers should also be aware that the FCC regulates telemarketing calls.
IF A CALL INCLUDES A TELEPHONE SURVEY AND A SALES PITCH, IS IT COVERED? Yes. Callers purporting to take a survey, but also offering to sell goods or services, must comply with the Do Not Call provisions. But if the call is for the sole purpose of conducting a survey, it is exempt. However, sellers and telemarketers should also be aware that the FCC regulates telemarketing calls. For those businesses who use telemarketing, here is how to comply with the National Registry regulations.
HOW CAN I ACCESS THE NATIONAL REGISTRY? The FTC is preparing a fully-automated and secure Web site at www.telemarketing.donotcall.gov to provide members of the telemarketing industry with access to the National Registry’s data base of telephone numbers, sorted by area code. The first time you access the National Registry, you must provide identifying in formation about you and your company. If you are a telemarketer or service provider accessing the National Registry on behalf of your seller-clients, you will be required to identify your seller-clients and provide their unique account numbers. The only consumer information available from the National Registry is telephone numbers. After you (or the company telemarketing on your behalf) have accessed the National Registry the first time, you’ll have the option of downloading only changes in the data that have occurred since the last time you accessed the Registry.
HOW OFTEN WILL I HAVE TO ACCESS THE NATIONAL REG ISTRY AND REMOVE NUMBERS FROM MY CALLING LIST? After October 1, 2003, you will have to synchronize your lists with an updated version of the National Registry every three months.