- What is the Telecommunications Relay Service Fund and what is its purpose?
It is a mandated charge per telephone line. The funds are remitted to the state for the hearing impaired fund.
- What is EAS (Extended Area Service)? Who determines the charge?
EAS is a charge per line that gives you an extended area to call toll free. EAS charge is determined by the volume of telephone numbers that have the ability to call toll free. The more telephone numbers you can call, the higher your EAS charge is.
- What is the Universal Service Fund ?
The USF is a funding program which allows schools & libraries discounts on the purchase or lease of telecommunications service including local telephone, long distance and Internet access.
- It has been one year since I paid my $150 deposit, when will I get it refunded?
It will get refunded on your statement as long as you have established a satisfactory credit rating and have had no treatment on your account for 12 consecutive months.